Companies
We specialise in project-based content design services for companies of all sizes. We offer digital content creation, content design strategy, team capability training, and content packs for all growth stages.
Content creation
Social and website content creation
Have content created from scratch or let us optimise what you have. We design content for your website, digital products and social media platforms.
User research and data analysis
Learn more about your users so your content aligns with their needs. We conduct all forms of research such as 1:1 interviews, surveys, and SEO and competitor analysis.
Content design execution
Ensure your customer experience delivers consistent and accurate content that meets business goals. We map content across user flows, writing content for the entire user experience.
Content testing
Know how your users engage with your products so you can deliver content that sells, informs or delights. We test content using a range of techniques to ensure your products are easy to understand, find and use.
Education
Content design awareness
Understand how content design adds value and ROI to your business.
Tailored workshops and masterclasses
Receive specialised team education that aligns with your learning objectives.
Team capability training and skills frameworks
Implement repeatable processes within your business. Adapted for every skill level and learner.
Embedded support
Access our services directly. We’ll work alongside your team to guide the direction of your content design practice.
Strategy
Talent sourcing and recruitment
Define strategies that get the skilled people you need, from building existing teams to starting from scratch.
Onboarding support
Set up your teams for success so they hit the ground running from day one.
Optimise content design workflow
Identify gaps in processes, tools and systems, so that content design operates seamlessly in your workflow.
Team retention strategy
Upskill and retain your content designers. Invest in your people to increase productivity and improve team performance.
Content packs
Starter pack
For entrepreneurs and founders who are building their business from the ground up.
Our starter pack gives you the content foundations to get your product off the ground and connect with your customers.
What you get
- Business model canvas.
- Tone and voice workshop.
- Content style guide.
- Glossary of terms.
- Proto-personas.
- Product content strategy (website, app or other digital platform).
- Foundational social media strategy.
Growth pack
For those who are entering a new phase of growth and need to refine or mature content.
Our growth pack focuses on refining and optimising your existing content to propel your company to the next stage.
What you get
- Review and audit of digital content.
- Data review of digital content
- Competitor analysis.
- User feedback analysis and recommendations.
- Content strategy development.
- Optimised social media strategy.
- A list of content optimisation recommendations.
- Implementation of at least one content recommendation*.
*We’ll work with you to determine what content recommendation can be achieved. We can also develop a bespoke plan and costs to implement all content recommendations.
Scale pack
For companies who are scaling and need to ensure all content processes and assets are re-usable.
Our scale pack finetunes your content strategy, stress-testing your foundations and preparing your content for wider audience reach or an increase in production.
What you get
- Review and audit of digital content.
- Data review of digital content.
- User feedback analysis and recommendations.
- Qualitative user research.
- Competitor analysis.
- Content strategy optimisation.
- Optimised social media strategy.
- Streamline content workflow processes.
- Develop a list of re-usable content components.
- A list of content optimisation recommendations.
- Implementation of at least 2 content recommendations*.
*We’ll work with you to determine the 2 content recommendations that can be achieved. We can also develop a bespoke plan and costs to implement all content recommendations.
Support pack
For companies who have ongoing content needs.
Do you need weekly blog content developed or perhaps you need to migrate content to another website? We can provide consistent and ongoing support to help you hit your content targets.
What we can offer
- Monthly blog posts.
- Monthly social media content creation, scheduling and reporting.
- Monthly website content optimisation.
- Quarterly user research and testing to validate content requirements.
- Email marketing strategy and implementation of monthly campaigns.
All deliverables are tailored to your needs.
